Privacy Policy
Effective Date: October 8, 2026
Procraft Pest Control, Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, specifically regarding our text messaging (SMS) services. [1, 2, 3]
1. Information We Collect
When you opt into our SMS program, we may collect the following information:
Your mobile phone number.
Your name and any other contact details you provide during the opt-in process.
Consent records and timestamps showing when and how you agreed to receive text messages.
Message interaction data, including delivery status, response keywords, and interactions with links sent in our messages. [1, 2, 3]
2. How We Use Your Information
We use your information strictly for the purposes for which it was collected, including:
Sending transactional updates, order notifications, appointment reminders, or customer service responses.
Sending promotional offers, marketing campaigns, or news updates (only if you have explicitly opted into receiving marketing texts).
3. Sharing of Information (SMS Carrier Compliance)
We value your privacy and do not sell, rent, or lease your personal information. Crucially, mobile information, phone numbers collected for SMS purposes, and text messaging originator opt-in data will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. [1, 2]
Information may only be shared with our trusted technology vendors or service providers who assist us in operating our SMS program and delivering messages to you, and only as permitted by law. [1, 2]
4. How to Opt-In
To receive text messages from us, you must provide your explicit consent. Consent may be collected via a web form checkbox, a physical paper form, a QR code, or by texting a specific keyword to our number. Consent is not a condition of purchasing any goods or services. [1, 2, 3, 4]
5. How to Opt-Out
You can cancel the SMS service at any time. To unsubscribe, text "STOP" to [Insert Your Phone Number] or reply "STOP" to any text message we send you. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time. [1, 2]
6. How to Get Help
If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at [Insert Customer Support Email/Phone Number]. [1]
7. Fees and Frequency
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interactions and the nature of the campaign. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. [1, 2, 3, 4]
8. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. [1, 2]
9. Contact Us
If you have any questions about this Privacy Policy or our messaging program, please contact us at:
Company Name: Procraft Pest Control, Inc.
Email: info@procraft-pc.com
Phone: (909) 436-5520
Mailing Address: 2315 W Foothill Blvd, Suite 4 Upland, CA 91786